Latest Posts

Can Gary Vaynerchuk See the Future?

It was late 2014, and I had just quit a comfortable job to start a new position in an industry that I knew nothing about. My new gig required a three-hour, round-trip commute, so I had plenty of time to think about my long-term goals for the future. It was during these trips where I… View Article

SMI Should Call Me

For those of you who are not avid NASCAR junkies, you might think of Wilkes County, North Carolina, as the Moonshine Capital of America. However, after 1947 it would forever be known as the home to the North Wilkesboro Speedway. Like Wilkes County, Dale Earnhardt Jr. is known for a lot of things—son of a… View Article

Social Media Makes Birthdays Better

For a decade, I had an Outlook calendar entitled: “Hug More.” It was after reading Hug Your Customers by Jack Mitchell that I created and maintained this calendar to keep track of the special occasions of friends, family, coworkers, and clients. I would overhear someone mentioning that their birthday was the past weekend or today was their… View Article